Reference

Terms and Conditions for Using a1778

These terms set out what you agree to when you open an account and use our lobby, including deposits via bKash, Nagad, or Rocket. Access depends on your local law and eligible region — read this before you start.

Account eligibility rulesWallet and payment termsAccess by eligible regionAccount conduct policy
a1778 Terms and Conditions for Using a1778
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account or a transaction, our support team handles terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, include your transaction reference when you write in — it speeds up the review.

Live Chat Open the chat widget from any page in your account. For terms queries, describe the specific clause or transaction in question so we can respond accurately.
Email Support Write to our support address for formal terms-related requests, account disputes, or wallet transaction reviews. Include your account ID and the relevant payment method.
Help Centre Our help centre has a dedicated section for account terms, eligibility questions, and wallet policy. Check there first for answers to common terms questions.
HOW WE OPERATE

Account Security and Your Rights

We take account integrity seriously. Your login is protected by OTP verification on each new device, and any change to your registered bKash, Nagad, or Rocket wallet number requires identity confirmation before it takes effect. Here is how we handle the key areas these terms govern.

Data Handling We collect only the account and payment data needed to operate your wallet and verify transactions. We do not sell your personal data to third parties outside what these terms permit.
Account Security OTP verification applies on new device logins. If you suspect unauthorised access, contact support immediately — we can freeze your account wallet while the review is underway.
Retention and Deletion Account data is retained for the period required under applicable law. You may request deletion of your account by contacting support; wallet transaction records may be retained separately as required.
Requesting Changes To update your registered payment method or request a correction to your account details, submit the request through live chat or email with your account ID and the change you need.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and wallet rules on a1778.

Accounts are open to adults in eligible regions where access is permitted under local law. It is your responsibility to confirm that using a1778 is lawful in your location before registering.

No. Your account wallet must be linked to a payment method registered in your own name. Using another person's bKash, Nagad, or Rocket account is a breach of these terms and may result in suspension.

We publish the updated version on this page. Continuing to use your account after the update date means you accept the revised terms. We recommend checking this page periodically.

Contact support via live chat or email within a reasonable time of the transaction. Include your account ID, the payment method used — bKash, Nagad, or Rocket — and the transaction reference number.

Yes. Breaches including credential sharing, use of another person's wallet, or access from a restricted region may result in account suspension or permanent closure at our discretion.

Submit a deletion request through our support email with your account ID. Some transaction records may be retained for the period required by applicable law even after account closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.